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Refunds

SquarePlanet Refund Policy

At SquarePlanet, we are committed to ensuring your satisfaction with our educational resources. Understanding the importance of flexibility, especially in the digital learning environment, we have developed the following refund policy:

Eligibility Window:

Refund requests must be submitted within 7 days of the initial purchase or renewal of the monthly plan.

Refund Amount:

Full refunds will be issued for requests made within the eligibility window. No partial refunds will be provided.

Process:

To request a refund, please contact our support team at hello@hype4.com. Provide your account details and the reason for the refund request. Our team will review your request and respond within 5 business days.

Non-refundable Circumstances:

Refunds will not be issued if:

  • • The request is made after 7 days from the purchase or renewal date.
  • • The account shows significant usage or access to the platform's resources during the period.
  • • There is a violation of our Terms of Service.

Refund Processing:

Approved refunds will be processed to the original payment method within 10 business days.

Support:

For any queries or assistance, please reach out to our support team.

Please note, we reserve the right to modify or terminate this refund policy at any time. Continued use of our platform after any changes signifies acceptance of the new terms.